Frequently Asked Questions
What follows are some of the most frequently asked questions about Goldar Shipping Logistics, To learn more, send us an email or give us a call and we will get to you with more information.
Either the shipper, consignee, billing party or a third party logistics company may file a freight claim against a shipment, however only one claim per shipment may be honored by the carrier.
Per NMFC Item # 300110, an invoice must be provided to substantiate the value of the product. This invoice will not be distributed to a third party, unless otherwise required by law.
It is the consignee’s responsibility to report concealed damages to the carrier. Please contact Goldar Shipping Logistics customer service representative. Concealed damages must be reported within 48 hours from the time of delivery.
It depends, how quickly do you NEED it delivered? Goldar Shipping Logistics designs custom SOP’s around some of the strictest service level agreements in the industry. Whether there is a patient on a table and a medical device needs to be delivered within 90 minutes, or marketing material that needs to be delivered the next day, Goldar Shipping Logistics will customize a solution around your specific needs.
The roots and experience of a logistics provider will make a profound difference in the quality of its solutions and level of understanding its people demonstrate in your business. Most 3PLs come from a transactional transportation logistics background. While they can be strong in arranging air, ground, trans-oceanic or multimodal shipments, their other logistics services may have been developed afterward, as complements to appeal to customers at either end of transportation. In contrast, Goldar Shipping Logistics is an industrial contract logistics provider. We come from industrial roots and have a perspective and understanding of exactly how logistics will improve your productivity and profitability throughout the supply chain.
How can we help you?
Our customer service standards provide information on how we will handle your enquiry. There is also compliments and complaints information to help you when you lodge feedback with us.